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Privacy Statement
Young Men’s Christian Association of Northern Middlesex County
Effective Date: January 1, 2027
1. Overview
Young Men’s Christian Association of Northern Middlesex County respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have when you use our website, our text messaging (SMS) service, and our automated chat assistant.
2. Information We Collect
We collect the information you give us, such as your name, email address, phone number, and anything you share when you fill out a form, register for a program, text us, or use our chat assistant. When you visit our website, we also collect basic technical information through cookies and analytics tools, such as your IP address and the pages you view.
3. How We Use Your Information
We use your information to respond to your questions, provide and improve our programs and services, send information you have requested, operate our text and chat services, and meet our legal and record-keeping obligations.
4. Text Messaging (SMS)
This section applies to SMS communications provided by Young Men’s Christian Association of Northern Middlesex County using the Mission Lens platform.
Information Collected
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Mobile phone number
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Message content
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Date and time of messages
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Opt-in and opt-out records
Use of Information. Information is used only to respond to inquiries, provide customer service, assist with program registration, and maintain records.
No Sharing of SMS Consent Data. Text messaging originator opt-in data and consent will not be shared, sold, rented, or transferred to any third parties for marketing or promotional purposes.
Opt-Out. You may opt out at any time by replying STOP.
Help. Reply HELP for assistance or contact Young Men’s Christian Association of Northern Middlesex County directly.
5. How We Share Information
We do not sell your personal information. We share it only with service providers who help us operate our website, messaging, and chat services, or when required by law.
6. Children’s Privacy
We serve families and children. We do not knowingly collect personal information from children under 13 through our website, text, or chat services without appropriate parental consent. If you believe a child has provided us with personal information, please contact us and we will remove it.
7. Changes to This Statement
Young Men’s Christian Association of Northern Middlesex County will occasionally update this Statement of Privacy to reflect company and customer feedback. Young Men’s Christian Association of Northern Middlesex County encourages you to periodically review this Statement to be informed of how Young Men’s Christian Association of Northern Middlesex County is protecting your information.
8. Contact Information
Young Men’s Christian Association of Northern Middlesex County welcomes your comments regarding this Statement of Privacy. If you believe that Young Men’s Christian Association of Northern Middlesex County has not adhered to this Statement, please contact us and we will use commercially reasonable efforts to promptly determine and remedy the problem.
Candace Crane
VP of Youth Development & Community Relations
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860.343.6204
Terms and Conditions
Young Men’s Christian Association of Northern Middlesex County
Effective Date: January 1, 2027
1. Acceptance of These Terms
By using Young Men’s Christian Association of Northern Middlesex County ’s website, text messaging (SMS) service, or automated chat assistant, you agree to these Terms and Conditions. If you do not agree, please do not use these services.
2. Use of Our Services
Our services provide information about our programs, membership, and events, and let you contact us with questions. You agree to use them only for lawful purposes, and not to misuse, disrupt, or attempt to gain unauthorized access to them.
3. Not for Emergencies
Our text and chat services are not monitored around the clock and are not a substitute for emergency services. If you have an emergency, call 911.
4. SMS Support
STARTING JANUARY 1ST: Text START to 860-347-6907 for assistance with class registration, program information, or customer service inquiries.
By texting this number, you consent to receive SMS messages from Young Men’s Christian Association of Northern Middlesex County related to your request. These messages may include responses to inquiries, registration assistance, and service-related communications.
Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time. Reply HELP for help.
Consent is not a condition of purchase or participation in Young Men’s Christian Association of Northern Middlesex County programs.
Privacy Policy: https://midymca.org/privacystatement#privacy-statement
Terms and Conditions: https://midymca.org/privacystatement#terms-and-conditions
5. SMS Terms and Conditions
Young Men’s Christian Association of Northern Middlesex County (“Organization”) uses SMS/text messaging to provide customer service and respond to user-initiated requests. Messaging services are powered by Mission Lens LLC.
Program Description. By initiating a text message to the Organization's published phone number, you consent to receive transactional and customer-care SMS messages related to your request. Messages are only sent in response to user-initiated interactions.
Message Frequency. Message frequency varies based on your interaction.
Fees. Message and data rates may apply depending on your mobile carrier plan.
Opt-Out. You may opt out at any time by replying STOP. After opting out, you will no longer receive messages unless you initiate a new conversation.
Help. For assistance, reply HELP or contact Young Men’s Christian Association of Northern Middlesex County directly.
No Marketing Use. Messages are strictly transactional and customer service-related. No unsolicited marketing messages are sent.
Carrier Disclaimer. Carriers are not liable for delayed or undelivered messages.
6. Disclaimer and Limitation of Liability
Our services are provided “as is” without warranties of any kind. To the fullest extent allowed by law, Young Men’s Christian Association of Northern Middlesex County is not liable for any indirect or incidental damages arising from your use of the services.
7. Changes to These Terms
We may update these Terms from time to time. When we do, we will post the updated version and change the effective date. Your continued use of the services means you accept the updated Terms.
8. Contact
If you have questions about these Terms, contact us at:
Candace Crane
VP of Youth Development & Community Relations
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860.343.6204